Companion Card Accepted Here
We're proud to support the Companion Card program, providing free companion travel for people with disabilities who require attendant care support.
Supporting Inclusive Tourism
At Pineapple Tours, we believe everyone should have the opportunity to explore Queensland's beautiful attractions. That's why we proudly accept the Companion Card, ensuring that people with disabilities and their essential companions can enjoy our tours together.
Free Companion Travel
Essential companions travel free of charge on all our tours when accompanying a Companion Card holder
Full Tour Experience
Both cardholder and companion receive the complete tour experience with all inclusions
Special Assistance
Our staff are trained to provide additional assistance and support as needed
Accessible Seating
Priority seating arrangements to ensure comfort and accessibility for both guests
How to Use Your Companion Card
Using your Companion Card with Pineapple Tours is simple and straightforward
Present Your Card
Show your valid Companion Card when booking online, by phone, or in person
Book for Two
Make your booking for both yourself and your companion - only pay for one ticket
Bring Your Card
Bring your Companion Card on the day of your tour for verification
Enjoy Together
Both you and your companion enjoy the full tour experience
About the Companion Card Program
Learn more about eligibility and the purpose of this important accessibility program
The Companion Card is available for people with the following types of disabilities who require attendant care support:
- Intellectual disability
- Physical disability requiring assistance
- Sensory disability (vision or hearing)
- Neurological conditions
- Mental health conditions requiring support
- Autism spectrum disorders
- Acquired brain injury
- Multiple disabilities
The Companion Card program recognizes that some people with disabilities require attendant care support to access community activities and venues.
Rather than paying twice for what is essentially one experience, the program provides free companion tickets to ensure equal access to community participation.
Note: The companion must be providing attendant care support and cannot simply be a friend or family member.
Frequently Asked Questions
Common questions about using the Companion Card with Pineapple Tours
What is the Companion Card?
The Companion Card is a national program that provides free companion tickets for people with a disability who require attendant care support to access community venues and activities.
Who is eligible for a Companion Card?
People with a disability who can demonstrate that they require attendant care support to access community activities due to their disability are eligible to apply for a Companion Card.
Do I need to book in advance?
While not always required, we recommend booking in advance to ensure availability and to arrange any special accessibility requirements you may have.
Can I use my card for multiple tours?
Yes, your Companion Card can be used for any of our tours, as many times as you like, as long as the card remains valid.
What if my companion changes?
That's perfectly fine. The Companion Card allows you to bring different companions on different occasions, as long as they are providing the necessary support.
Are there any restrictions?
There are no restrictions on which tours you can book. However, some tours may have physical accessibility limitations that we'll discuss with you when booking.
Don't Have a Companion Card Yet?
If you're eligible for a Companion Card but don't have one yet, you can apply through your state or territory's program.
How to Apply
1. Check Eligibility
Ensure you meet the criteria for requiring attendant care support
2. Complete Application
Fill out the application form for your state or territory
3. Provide Evidence
Submit required documentation from healthcare professionals
Ready to Book Your Tour?
Use your Companion Card to enjoy Queensland's best attractions with your essential companion. Contact us to book your accessible tour experience today.