Pineapple Tours

Allergies & Dietary Requirements

Your safety and comfort are our top priorities. We work hard to accommodate dietary requirements and manage allergies to ensure everyone can enjoy our tours safely.

Our Commitment to Safe Dining

We understand that food allergies and dietary requirements are serious matters that can significantly impact your tour experience. Our team is committed to working with you and our venue partners to ensure safe, enjoyable meals throughout your journey.

Pre-Tour Communication

We discuss all dietary requirements and allergies during booking confirmation

Venue Coordination

We work directly with restaurants and venues to ensure proper meal preparation

Staff Training

Our guides are trained in allergy awareness and emergency procedures

Emergency Preparedness

Guides carry emergency contact information and know nearest medical facilities

Common Allergies We Accommodate

We have experience managing these common food allergies and work with venues to ensure safe meal options

Nuts & Tree Nuts

High Risk

Shellfish

High Risk

Dairy/Lactose

Moderate

Gluten/Wheat

Moderate

Eggs

Moderate

Soy

Low Risk

Fish

Moderate

Sesame

Moderate

Dietary Requirements We Support

We work with venues to provide appropriate meal options for various dietary preferences and requirements

🥗Vegetarian
Widely Available

Plant-based meals with dairy and eggs

🌱Vegan
Available with Notice

Completely plant-based with no animal products

🌾Gluten-Free
Available with Notice

Meals free from wheat, barley, rye, and oats

🕌Halal
Available at Select Venues

Meals prepared according to Islamic dietary laws

✡️Kosher
Limited Availability

Meals prepared according to Jewish dietary laws

🧂Low Sodium
Available with Notice

Reduced salt content for health requirements

How to Inform Us of Your Requirements

Follow these steps to ensure your dietary needs are properly accommodated

1

At Booking

Mention all allergies and dietary requirements when making your reservation

2

Provide Details

Give specific information about severity, cross-contamination concerns, and safe alternatives

3

Confirmation Call

We'll call to confirm arrangements and discuss any venue limitations

4

Tour Day

Remind your guide of requirements and carry any necessary medication

Important Information

What We Can Do
  • Work with venues to provide suitable meal alternatives
  • Arrange for meals to be prepared separately when possible
  • Provide detailed ingredient information from venues
  • Identify alternative dining options if needed
  • Carry emergency contact information for medical facilities
Limitations & Responsibilities
  • We cannot guarantee completely allergen-free environments
  • Cross-contamination may occur in commercial kitchens
  • Some venues may have limited dietary options available
  • Guests must carry their own emergency medication (EpiPens, etc.)
  • Final responsibility for food safety decisions rests with the guest

Have Specific Dietary Requirements?

Contact our team to discuss your specific needs. We're here to help ensure you have a safe and enjoyable tour experience.